HIPAA Notice of Privacy Practices (NPP)
- Covered Entity:
- The Cardiac Therapy Foundation Of The Midpeninsula (operating as HeartFit For Life)
- Effective Date:
- August 19, 2026
- Privacy Officer Contact:
- Robin Wedell, RN — Email: info@heartfitforlife.org — Phone: 650-494-1300
- Address:
- 4000 Middlefield Rd. Suite G-8, Palo Alto, CA 94303
PLEASE REVIEW THIS NOTICE CAREFULLY. This Notice describes how medical information about you may be used and disclosed and how you can get access to this information.
1. Our Commitment to Your Health Privacy
HeartFit For Life at the Cardiac Therapy Foundation ("HeartFit", "we", or "us") provides structured cardiac rehabilitation, supervised exercise, lifestyle counseling, and digital health monitoring. In providing these services, we collect, generate, and maintain your Protected Health Information (PHI) in our secure electronic companion platform.
We are required by federal law (HIPAA Privacy Rule, 45 CFR Part 160 and Part 164, Subparts A and E) to maintain the privacy of your health information, to provide you with this Notice of our legal duties and privacy practices, and to notify you following any breach of unsecured health information.
2. What Health Information We Collect in the Companion Platform
When you participate in HeartFit cardiac rehabilitation, we maintain electronic health records including:
- Identification & Contact Data: Name, date of birth, emergency contacts, attending physician details.
- Vital Telemetry & Physiological Readings: Blood pressure, resting and exercise heart rate, body weight, blood glucose, and oxygen saturation.
- Wearable Sensor Telemetry: Optical heart rate samples and step activity recorded via paired Apple Watch or Wear OS devices.
- Clinical Notes & Care Plans: Diagnoses, cardiac risk factors, nurse notes, Borg Perceived Exertion (RPE) ratings, symptom reports, and exercise logs.
- Care-Team Communications: Secure messaging between you, supervising exercise physiologists, nurses, and medical directors.
3. How We May Use and Disclose Your Health Information
Under federal law, we may use and disclose your health information without your specific written authorization for the following purposes:
For Treatment:
- To coordinate your cardiac rehabilitation program.
- To share vital trends and exercise progress reports with your primary cardiologist or referring physician.
- To assess heart rate and symptom reports during supervised exercise classes.
For Healthcare Operations:
- To evaluate program quality, assess clinical outcomes, perform software security audits, and train healthcare staff.
- Cloud infrastructure providers (e.g., Google Cloud Platform) supporting our systems operate under strict, legally binding Business Associate Agreements (BAAs).
For Payment:
- To verify insurance eligibility, process program subscription payments, or provide superbills for insurance reimbursement.
As Required by Law or Public Health:
- When required by federal, state, or local law; for public health activities; to prevent a serious and imminent threat to health or safety; or in response to a court order.
All other uses and disclosures not covered by this Notice (including marketing or sale of PHI) require your explicit written authorization.
4. Your Rights Regarding Your Health Information
You have the following rights under HIPAA:
- Right to Inspect and Copy: You have the right to inspect and receive an electronic copy of your medical records and vital logs. You may access your data directly in the HeartFit Companion app or request a complete export in PDF/CSV format.
- Right to Request Amendments: If you feel the health information we have about you is incorrect or incomplete, you may submit a written request to amend your record.
- Right to an Accounting of Disclosures: You have the right to request a list of disclosures we have made of your PHI for purposes other than treatment, payment, or healthcare operations.
- Right to Request Restrictions: You may request limits on how we use or disclose your information for treatment, payment, or operations. While we are not required to agree to all requests, we must agree if you pay out-of-pocket in full for a service and ask us not to bill your insurer.
- Right to Confidential Communications: You may request that we communicate with you via specific secure channels or at an alternative address.
- Right to a Paper Copy of this Notice: You may obtain a paper copy of this Notice upon request at any time.
5. Security & Automated Protections
HeartFit implements technical and physical safeguards to protect your electronic records:
- Encryption in Transit & at Rest: Health data is protected using strong industry-standard encryption protocols (including TLS during transmission and encrypted database storage) complying with HIPAA Security standards.
- Automatic Inactivity Logoff: Web and workstation screens automatically lock after 15 minutes of inactivity to prevent unauthorized viewing.
- Immutable Audit Logging: All access to your clinical record is permanently logged in a secure, tamper-resistant audit registry.
6. Data Retention Practices
We retain your personal information, vital telemetry, and medical records for as long as you maintain an active account or participate in our cardiac rehabilitation program.
- Clinical & Medical Records: Following the conclusion or termination of your enrollment, your clinical records, physician notes, and vital histories are retained in secure, encrypted storage in accordance with our organizational retention schedule and applicable state law (typically a minimum of seven (7) years following the date of last encounter, and longer for minors).
- Account Access & Session Event Logs: When an account is deactivated or closed, account login access and associated role permissions are revoked. Active session credentials expire in accordance with token expiration lifecycles. Historical session and authentication event records are retained for a minimum of one (1) year following account deactivation in compliance with security event retention standards, after which they are permanently deleted.
- Compliance & Audit Records: Under our organizational compliance policy, audit logs and compliance documentation are designated for retention for a minimum of six (6) years pursuant to HIPAA documentation standards (45 CFR § 164.316(b)(2)(i)), with production archive retention configurations scheduled prior to live production PHI onboarding.
7. User Data Deletion Request Process
You have the right to request the deletion of your account and personal information at any time.
How to Submit a Deletion Request:
You may submit a data deletion request through any of the following methods:
- In the App: Sign in to HeartFit Companion (phone app or website), open My profile → Account → Delete my account, and type DELETE to confirm. This takes effect immediately: your sign-in is disabled, reminders and notifications stop, and other signed-in devices are signed out within the hour. The retention terms below still apply.
- By Email: Send an email with the subject line Data Deletion Request to our Privacy Officer at info@heartfitforlife.org from the email address associated with your HeartFit account.
- By Phone: Call our Privacy Officer at 650-494-1300.
- By Mail: Send a written request to HeartFit For Life, Attention: Privacy Officer, 4000 Middlefield Rd. Suite G-8, Palo Alto, CA 94303.
What Happens Upon Receipt of a Deletion Request:
Requests made in the app are carried out immediately. For requests by email, phone or mail, our Privacy Officer verifies your identity and processes account closure within thirty (30) days. Either way, the same disable-and-retain procedure applies:
- Account Access Revocation: Your account login is permanently disabled, active authentication sessions are terminated, application user roles are stripped, and your sign-in email address is unlinked from active access.
- Profile Status Deactivation: Your member profile is permanently deactivated and retired from operational use. Medication and other reminders are switched off, and the devices registered to receive your notifications are removed.
- Information Retained With Your Record: Because a medical record must stay complete, the following are kept with it, under the same retention period and not used for any other purpose: your name, date of birth, gender, profile photo, contact details and address, emergency contacts, physician details, exercise limitations, your membership application, class enrollment and attendance history, your reminders (switched off) and app preferences, your former sign-in email, billing and payment records, and your messages with the care team. Connected fitness-service links (such as Fitbit) are deleted.
- Clinical & Medical Record Retention: Under our organizational record retention policy, your clinical charts, vital telemetry histories, physician progress notes, and rehabilitation encounter records are maintained in secure, encrypted storage for a minimum of seven (7) years following the date of last clinical service (and longer for minors) to support continuity of clinical care and professional healthcare record-keeping standards, after which they are securely destroyed. Clinical medical records are not deleted upon account closure.
- Compliance & Security Audit Logs: Authentication event records and security audit logs are retained in accordance with our organizational compliance schedule (a minimum of one (1) year for session events and six (6) years for HIPAA compliance documentation).
8. Complaints & Contact Information
If you believe your privacy rights have been violated, you may file a complaint with us or with the Office for Civil Rights (OCR) of the U.S. Department of Health and Human Services:
HeartFit Privacy Officer:
Robin Wedell, RN — 650-494-1300 — info@heartfitforlife.org
4000 Middlefield Rd. Suite G-8, Palo Alto, CA 94303
U.S. Department of Health & Human Services (HHS OCR):
200 Independence Avenue, S.W., Washington, D.C. 20201
Toll Free: 1-877-696-6775 | Website: https://www.hhs.gov/hipaa/filing-a-complaint/
We will never retaliate against you for filing a complaint.
